If you have any questions, players can contact Joo Casino live 24 hours a day, 7 days a week. We tested the chat room ourselves and found that all questions were answered quickly in English. In addition, the provider provides extensive information on their website about game rules, privacy and responsible gambling use. If you want to contact the companies that run Joo Casino directly, you can do so at any time by email. You can contact Joo Development Ltd and Boss Gaming Group NV by email. This means that Joo Casino is extremely transparent and gives everyone the opportunity to learn about the range of games and online gambling rules.
Another bonus: an extensive FAQ. Divided into 7 different categories, you'll find the most frequently asked questions on general topics, bonuses, deposits, finances, games, rules and support. The big drawback: the FAQs are only available in English. Casino Joo has really gone wrong. A simple translation would have made the information much easier and guaranteed to be more understandable to players - a shame.
